Enterprise

CRM software that turns enquiries into repeat customers

Customers, leads and follow-ups in one place

  • Leads and pipeline
  • Customer history
  • SMS and email
Works online and offline.
CRM dashboard

The problems CRM solves

Leads go cold

Follow-ups live in notebooks and chats, so opportunities slip.

No customer history

Staff cannot see what a customer bought or asked for before.

Teams work in silos

Sales, stock and accounts never see the same customer.

What you can do with CRM

01

Never lose a lead

Track every enquiry from first contact to closed sale.

  • Contacts and leads on one record
  • Pipeline stages from enquiry to sale
  • Follow-up reminders
Never lose a lead
02

Know every customer

See everything a customer has bought, asked for and paid.

  • Purchase history on the customer record
  • Quotations, invoices and receipts linked
  • Notes and activity timeline
Know every customer
03

Reach customers where they read

Message customers without leaving their record.

  • SMS and email from the record
  • Templates for common messages
  • Bulk messages to a customer group
Reach customers where they read

Everything in CRM

Features and modules come from the plans below. Some features are add-ons in certain plans.

AccountCustomerHRInventory

Account

Cash & Bank Deposite

Record inflow and outflow at ease

Bank Reconcillation

reconcile your entries with bank statement

Supplier Payment

Make payment to supplier payment

Manage Expenses

All expenses management

Customer

Manage

Quotation

Invoice

Receipt

Return Inward

Waybill

POS

Wallet

Loyalty

TIP

HR

Staff Records

Manage employee records and files

Attendance

Track staff attendance and shifts

Leave Management

Apply, approve and track leave

Performance Review

Periodic staff appraisals

Training Records

Track training and certifications

Inventory

Item Management

Create and manage products and services

Categories

Organize products into categories

Stock Taking

Count and reconcile physical stock

Item Transfer

Move stock between branches

Stock Adjustment

Adjust stock for wastage, loss, or corrections

Stock Valuation

View stock value at cost or selling price

Expiry Tracking

Track batch numbers and expiry dates

Serial Number Tracking

Track individual serial numbers

Variants

Colour, size and other item variants

Multi-Warehouse

Manage multiple warehouses per branch

Why businesses choose CRM

Win repeat business

Follow up on time, every time.

One view of the customer

Sales, stock and accounts share the record.

Faster response

Everything about a customer is one click away.

Up and running in three steps

Tell us about your business

We set up Norakle around your products, branches and team.

Load your data

Bring in opening balances and start recording.

See the difference

Dashboards and reports show where you stand, every day.

CRM pricing

Pricing is tailored to your setup. Prices show in naira for visitors in Nigeria and in dollars elsewhere.

Manufacturing

For multi-company setups and custom needs.

Talk to us

Pricing for this plan is quoted to your setup.

  • 5 users included
  • 1 branch included
AccountCustomerHRInventory
See all 29 features

Account

  • Cash & Bank Deposite
  • Bank Reconcillation
  • Supplier Payment
  • Manage Expenses

Customer

  • Manage
  • Quotation
  • Invoice
  • Receipt
  • Return Inward
  • Waybill
  • POS
  • Wallet
  • Loyalty
  • TIP

HR

  • Staff Records
  • Attendance
  • Leave Management
  • Performance Review
  • Training Records

Inventory

  • Item Management
  • Categories
  • Stock Taking
  • Item Transfer
  • Stock Adjustment
  • Stock Valuation
  • Expiry Tracking
  • Serial Number Tracking
  • Variants
  • Multi-Warehouse

Need more users or branches, or something custom? Ask for a quote.

CRM FAQs

Can I send SMS from the CRM?

Yes. Send SMS and email from inside the customer record.

How much does CRM cost?

Pricing for CRM is tailored to your setup. Tell us what you need and we will send a clear quote.

Can I try it before I pay?

Yes. Start a free trial, then choose the plan that fits your business.

Does it work without internet?

Yes. Norakle works online and offline, and syncs when the connection returns.

Can it be customised for my business?

Yes. Fields, reports and workflows can be tailored, and larger customisations are quoted separately.

See CRM working on your own business.